UNDERSTANDING VAT ON OUR WEBSITE

Our shop serves customers all around the world, and we regularly ship orders to customers in more than one hundred different countries. Understanding VAT (sales tax) can sometimes be a little confusing, so please see our notes below if you have any queries regarding taxes on your order.

By default, we charge local VAT on all orders being sent to the countries listed below.   

Country VAT Rate (%)
United Kingdom 20%
Austria 20%
Belgium 21%
Bulgaria 20%
Croatia 25%
Cyprus 19%
Czech Republic 21%
Denmark 25%
Estonia 22%
Finland 25.5%
France 20%
Germany 19%
Greece 24%
Hungary 27%
Ireland 23%
Italy 22%
Latvia 21%
Lithuania 21%
Luxembourg 17%
Malta 18%
Netherlands 21%
Poland 21%
Portugal 23%
Romania 19%
Slovakia 20%
Slovenia 22%
Spain 21%
Sweden 25%


If the country your order is being shipped to is not listed above, you will not be charged any VAT (sales tax) when placing your order, but you might need to pay import duties and/or taxes when your order arrives in your country. For more information, click here.

When browsing our shop, the website will use your device's IP address to determine whether or not you are browsing from one of the countries listed in the table above. It will then endeavour to show prices "INC VAT" when browsing our products. For example, the image below shows what a UK-based shopper will see when browsing our website; 20% VAT has been added to the product price, and the price is displayed "INC VAT".
A product being displayed to a UK-based shopper.

 

For a shopper who is browsing our shop from a country that is not listed in the table above, the product will be displayed without any VAT included, as shown on the image below.
A product being displayed to a non-UK/non-EU-based shopper.

 

IMPORTANT: if you are browsing our shop from within a country listed on the table above and your device is hiding your IP address (i.e. you are using a VPN or are browsing on a secure network at your workplace), our shop will not be able to automatically determine your location and might not display VAT on product pages. VAT will then be added at the checkout when you specify your shipping address.

If your order is being shipped to one of the countries listed on the table above, VAT will always be calculated on your order once you reach the checkout and input your shipping address. This will be displayed as "Tax" in your order breakdown.

If your order is being shipped to a country that is not listed on the table above, there will be no "Tax" amount shown in your order breakdown.


An order being shipped to a UK-based customer, which includes 20% UK VAT.

 

Please note: if you are an EU-based business or trade customer, you are more than welcome to provide us with your EU VAT ID before placing your order. Depending on your location, this will allow us to apply a 0% VAT rate to your order. Please get in touch if you would like to do this.
October 03, 2024 — Ali Graham
Tags: VAT
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